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Ticketing

Connect your preferred ticketing platforms to automatically track Sedai’s autonomous actions.

Supported Ticketing Platforms

How to integrate Asana

The following details are required to connect Asana to Sedai:
  • Workspace
  • Projects
  • Token

How to integrate Jira

The following details are required to connect Jira to Sedai:
  • Project key
    • This identifies which project Sedai issues will be created under. From your Jira dashboard, navigate to Projects > View all projects > Key to access.
  • URL (example: https://your-domain.atlassian.net)
  • API token
  • User email (associated with the Jira account)

How to integrate ServiceNow

The following details are required to connect ServiceNow to Sedai:
  • Create Endpoint
  • Close URL
  • Username
  • Password